Privacy Policy
Effective Date: July 2024
This Privacy Policy outlines the practices of Alarinova Real Estate and Tourism Investment (we,” “us,” “our”) in relation to the collection, use, and sharing of personal information through our website. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This policy applies to all visitors and users of our website, which provides information about our real estate development and resort services.
1. Information We Collect
We collect various types of information when you visit our website, including:
a. Personal Information
This includes any information that can be used to identify you personally, such as:
• Full name
• Email address
• Phone number
• Mailing address
• Payment details (where applicable for bookings or purchases)
b. Non-Personal Information
This includes information that cannot identify you personally, such as:
• Browser type
• Device type
• IP address
• Browsing history on our website
• Referring URLs
c. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. These tools help us understand how you interact with our site and improve its functionality. You may modify your browser settings to block cookies, but some website features may not work properly if cookies are disabled.
2. How We Use Your Information
We use the information collected from you for the following purposes:
• Service Provision: To provide, maintain, and improve our real estate, resort, hotel,
and spa services, including booking confirmations, inquiries, and customer support.
• Personalization: To customize your experience on our website and present relevant offers or information based on your interests.
• Marketing & Communication: To send you promotional materials, newsletters, and updates about our offerings. You can opt out of receiving such communications at any time.
• Legal Compliance: To comply with legal obligations, respond to legal requests, and protect our rights.
3. How We Share Your Information
We do not sell your personal information to third parties. However, we may share your information under the following circumstances:
• Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, and delivering services (e.g., reservation systems or payment processors).
• Legal Requirements: We may disclose your personal information to comply with legal obligations, court orders, or governmental requests, or to protect our legal rights and safety.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
4. Data Security
We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it against unauthorized access, alteration, or disclosure. While we strive to protect your data, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
5. Data Retention
We retain your personal information for as long as is necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. If you wish to request the deletion of your personal information, please contact us using the details provided below.
6. Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal information:
• Access: You may request a copy of the personal information we hold about you.
• Correction: You may request the correction of any inaccurate or incomplete information.
• Deletion: You may request the deletion of your personal information, subject to certain legal exceptions.
• Opt-Out: You may opt out of receiving marketing communications by following the unsubscribe instructions provided in any email or contacting us directly. To exercise any of these rights, please contact us at the email provided below.
7. Third-Party Links
Our website may contain links to third-party websites. This Privacy Policy does not apply to those sites, and we encourage you to review their privacy policies. We are not responsible for the practices or content of third-party websites.
8. Children’s Privacy
Our website is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If you believe that we have collected information from a child, please contact us, and we will take appropriate action to delete such information.
9. International Users
If you are accessing our website from outside Egypt, please be aware that your information may be transferred to, stored, and processed in a country where data protection laws may differ from those of your jurisdiction. By using our website, you consent to the transfer of your information to our facilities and third-party partners in Egypt and other countries.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website, and we encourage you to review this page regularly for updates.
11. Contact Us
If you have any questions or concerns regarding this Privacy Policy or the handling of your personal information, please contact us at:
• Email: info@alarinova.com
• Phone: +20 2 2564 7076
• Address: 165, Street 90 South, New Cairo 1, Egypt
By using our website and services, you agree to the terms of this Privacy Policy.